Testimonals
Trustindex verifies that the original source of the review is Google. I couldn’t be more happy with the service provided by Nest and wouldn’t hesitate to use their services in future. A special mention goes to Leah who is an incredible asset to the team!Trustindex verifies that the original source of the review is Google. I found Nest professional, efficient and very reasonably priced with regard to the sale of our property. I dealt almost exclusively with Leah who was helpful and courteous. Would highly recommend.Trustindex verifies that the original source of the review is Google. We can't thank the team at Nest enough to see us through a difficult Sale and Purchase. Their patience and professionalism throughout was amazing and we couldn't recommend Nest highly enough! Thank you guysTrustindex verifies that the original source of the review is Google. Great service from a great team. Always friendly, professional and happy to answer any questions I had during the process.Trustindex verifies that the original source of the review is Google. Excellent service from start to finish by the team at NEST. They work hard to keep you informed at every step of the process. Highly recommended.Trustindex verifies that the original source of the review is Google. Thank you to David, Cheryl, Leah and Victoria for all their hard work selling our property. They were always at the end of the phone and made the experience so easy and straight forward from the initial valuation visit to the sale completion. They gave us advice throughout and were always a pleasure to deal with. I would definitely recommend using Nest and wouldn't hesitate to use them again in the future.Trustindex verifies that the original source of the review is Google. Leah was so helpful. Very approachable and extremely knowledgeable. Excellent communication. She couldn’t help you enough. Cheryl and David were great too. I would highly recommend their entire service. GP.Trustindex verifies that the original source of the review is Google. David, Leah and the team assisted with the sale of my apartment. They did a great job and were a very knowledgeable and enthusiastic team to deal with. Thanks again for all your help and advice!Trustindex verifies that the original source of the review is Google. I purchased my property through Nest Estate Agents Ballyclare in June 2025 and I cannot recommend this estate agency enough! All the staff including Leah, Victoria, Cheryl, and David were excellent at their job and kept me informed each step of the way, drawing upon their wealth of expert knowledge regarding the entire process. Nest were simply the best and if I'm ever selling my property I will definitely be giving them the business!!Trustindex verifies that the original source of the review is Google. Buyer beware!!!! To say they are disingenuous is an understatement. As a prospective cash buyer on what was clearly an unmortgageable property, I was caught up in a bidding war when told I was bidding against another cash buyer. This ultimately turned out to be a lie which I questioned multiple times with a certain agent as the seller herself had told me that all bidders required a mortgage ! The other prospective purchasers who required mortgages were simply pushing up the selling price. It was only after a conversation with a senior agent that I was inadvertently told the truth. I retracted my original offer and put on a lower cash offer around the asking price which was more realistic and reflective of the properties condition. However what Nest neglected to tell me when submitting my "cash" offer was that the property had already been "sale agreed" to the highest bid who required a mortgage. My own agent from Abbey who was dealing with my sale, contacted them multiple times regarding my offer due to the lack of contact from them to myself. I had my own buyer and was waiting on them to negotiate but they failed to contact me even once.At no point during any conversation was my agent told the property was "sale agreed "and going through a mortgage application.He was led to believe no decision had yet been made. My husband whom they didn't recognize, called into nest out of frustration to ask about progress on the property. It was only then that they unknowingly told him it was " sale agreed "pending a mortgage. They witheld this information from both myself and my agent and were using us as the" plan B" with the expectation that the mortgage application wouldn't be approved due to the houses condition. Despite their lack of transparency and contact , we decided to keep our offer on the property as we were confident we would receive a call in the upcoming weeks. Two weeks later I was contacted again by Nest and told the sale from the previous buyer fell through. After negotiation with the owner I increased my initial offer.Nest informed me the vendor would sale agree the property to us conditional on the surveyor being instructed straight away. However it materialized after a phone call to my mortgage advisor (Mortgage IQ) for advice on doing a private home buyer report,that he was actually actively trying to process the mortgage application for the other buyer but was doubtful it would complete due to the poor state of the property. They had actually sale agreed the property to 2 buyers at the same time!!! , with the expectation that the mortgage application was going to fall through ! Had I not made the phone call I would never had known.I have dealt with every other estate agent in Ballyclare and can honestly say they are all very professional. However I have never had misfortune of dealing with Nest before and am absolutely dumbfounded by their incompetence, deceit ,lack of transparency, and underhand tactics. Absolute Amateurs when dealing with complex sales. Professional integrity is everything when dealing with vendors and buyers alike, and to blame the vendors instructions for their total lack of professionalism is shocking ! If I could give no stars I would .